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Want to make your business stand out from the crowd? Take a piece from the pros and purchase one of their curated templates!
You'll find stunning graphics and clear, organized layouts that YOU customize and make your own! You won't need to spend hours “perfecting” a template; we've already done that for you!
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Frequently Asked Questions
Have more questions about our services? Check out our FAQ below to see if we have the answer! If not - feel free to connect with us!
How long does a website build take?
Once you have had your onboarding call with an Account/Project Manager, your design will be ready in approximately 7 business days. We allow up to 2 rounds of revisions before we move it into the development stage. Once the design is approved, we will move it to the development team which can take up to 10 days to build based on complexity. Please note, edits can delay your project. Your AM/PM will be sure to keep you in the loop with turn around times as needed. Projects will not move into development without signing off on design so we ask that you be thorough, but prompt, when reviewing your design.
Will you provide me with actual websites?
Once the project is complete, we will share the website directly with you and place it into your account.
How long is a funnel build?
We will create a funnel based on designs or specifications that you provide to us. It takes 3-5 business days to create design for you to approve. We allow up to 2 rounds of revisions. Once the design is approved, we will move it to the development team which can take up to 7 days to build based on complexity. Projects will not move into development without signing off on design so we ask that you be thorough, but prompt, when reviewing your design.
What happens once my funnel or website is complete?
Once the project is complete, it will be added to your GHL subaccount.
What if I need to add more pages to my website after or before purchase?
You’ll have access to your website builder within your subaccount, which is where you can add more pages to your website. If you prefer us to design and additional new pages then you would have to buy our additional Page add-on and we’ll do it for you. If the changes must be set up after the initial purchase, we will manual bill your account for additional requests based on your criteria.
How do I make customizations?
You can do the customizations yourself using the website builder or have our team do it for you. If you choose the latter, you need to email your assigned Account Manager with your specific requests. Then, we’ll scope out the project and send you a quote. The work will be started once you buy the Hourly Charge Add-on, which can be activated multiple times. You will be notified prior to any additional charge, if any.
How do I replace widget codes?
Widget codes can be replaced once you activate Reputation Management and Customer Voice. There is a widget option in these products and you can place the provided code in the backend of your website builder.
Can I use a custom domain?
In order to update your website to use your custom domain. Within the domain settings, you are able to assign domains into any sub account as needed. There are instructional videos there to follow the set up process and this would be ideal to be completed by you prior to going live with a website.
Why do I have a watermark in my images?
When we’re building your website, we’ll add placeholder stock images to it. You’ll be given the option to request a different image. Once we find an image that you’re happy with, we’ll purchase it at no cost for you and remove the watermark. For additional images not included in the basic package (5-page website), you’ll need to use the Additional Image add-on.
Can I set my website live with the placeholder copy provided by you?
We strongly advise against it because using the placeholder copy could hurt your SEO and affect your overall branding. Our recommendation is to modify at least 30% of the original copy. If you don’t want to create the content yourself, you can use the Website Copy Add on and leave the work for us.
Let HighLevel Take You Higher
Book a time with one of our Account Managers to better understand all the different services and products we have available that can help improve your go to market strategies with HighLevel.
If you are seeking support on a technical issue or trying to get in touch with another department please submit a support ticket for assistance. These submissions will not be monitored by support agents.
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